prome.co GmbH has a very high focus on privacy and security of important customer information. For this reason, we provide below some information about privacy and the processing of your data.
While using prome.co website or prome.co software, our server collects temporarily and only for security reasons your domain name or your IP address and the access date, the file request of the client (file name and URL), the HTTP response code, the website from which you visit us, as well as the number of bytes transferred during the connection. Under certain circumstances, we store some information in the form of so-called "Cookies" on your PC, so that we can optimize our website according to your preferences. Your personal information such as name, address, telephone number or E-Mail address are not recorded, unless these details are voluntarily provided by you, for example in the context of an order for a product or service, a survey, a contest or a request for information. Personal data collected during a visit to our Web site are processed exclusively according to the legal data protection regulations of Germany.
We use your personal data only for the purposes of technical administration of the websites or the prome.co software/apps and to fulfil your needs and requirements. Only if you have given your consent, we use this data for product-related surveys and marketing purposes - but only to the extent necessary in each specific case. A transfer of personal data to third parties is done only after your explicit consent. Our contractors are contractually required to treat your data confidentially and in accordance with the statutory regulations. We will only disclose data to public agencies if this is required by law. Our employees are obliged to maintain confidentiality.
We contact our customers, to inform about offers and news on products and services. If you register on our website or order services and products, we will ask you to indicate whether you wish to receive direct marketing communications or not. Of course you get the necessary information about important changes relating to existing service contracts (e.g. tariff changes) as our customer independently of this consent.
Upon written request, you request to be informed what data we have stored about your person (E.g. name, address).
We have taken extensive technical and operational security measures to protect of your personal data held by us against unauthorized access and misuse. Our security procedures are regularly reviewed and adapted to technological progress.
You can withdraw your consent at any time for the future.
Should you wish that your data need to be corrected or deleted, if you have any questions or suggestions regarding data protection, please use our contact form.
Last review: Jan 2017